Decision record
Harbourline Mobile Tyres (fictional venture)
FP-DR-0117
- Assumption
- Fleet managers will pay a call‑out fee for tyre changes on site.
- Evidence for
- 7 of 11 fleet managers lose a vehicle‑day per puncture. Interviews FP-EV-031 to 041
- Evidence against
- 4 of 11 already hold a contract with a tyre depot.
- Decision3 Nov
- Sell a monthly fleet plan instead of a per‑call fee.
- Action
- 23 messages to fleets under 40 vehicles. 2 proposals sent.
- Delivery check
- One van covers 6 call‑outs a day, so the plan is capped at 4 fleets.
- Result7 Nov
- 1 plan signed at R4,850 a month.
- Reviewed lesson
- Ask about depot contracts in the first interview. Admitted after review. Applies to later cases.